Effective: June 09, 2022 | Last Updated: March 10, 2023
For everyone Quantize Ltd(registered with the Bulgarian Chamber of Commerce with registration number 205752119) is the "data controller" of your personal information collected through the services (as defined in our Terms of Service).
It's important that you read this entire policy, but here's a summary to get you started:
We care a lot about privacy. We are committed to creating spaces where people can come together and find belonging. Respecting user privacy is a key part of that.
We don't sell your data. Our business is based on subscriptions and paid products.
We limit what information is required. We require the information that enables us to create your account, provide our services, meet our commitments to our users, and satisfy our legal requirements. The rest is optional.
We care deeply about safety. Our dedicated Trust & Safety team works hard to help keep our community safe. We also use certain information to help us identify violations of our Community Guidelines and prevent harmful content from being distributed through the services.
We built Boukken to be your place to gather and share exiting novels, shows, anime, manga, manhwa and etc. Whether you're part of a club, worldwide art community, or just a handful of friends that want to spend time together and exchange what adventures you have had, Boukken makes it easy.
Our "services" has the same meaning as defined in the Terms of Service . They include the Boukken app, which can be accessed on mobile, web, desktop, console(any device with a web browser and internet connection). We also have a website and we may collect your information through other means like surveys, emails, and social media.
As explained in our Terms of Service , we allow users to add content to the services in a number of different ways in smaller and larger communities. Some of these spaces are public, and if you share content within them, that content may be accessed by many people, including people you do not know. For example, some lists are available in the Public area section of the app and do not require an invite or code to join. Other list owners may publish the list code on public websites. Anyone can access these lists, and you should be aware that list owners or admins set these permissions, and like the size of a list and its members, the permissions may change over time.
We will always try to let you know what spaces are public within Boukken (though we don't control where invite codes are shared or the permissions for that list). And you can control whether your content is used for these purposes as described in the "How to control your privacy" section below. You should take all of this into account when you are using our services, and choose the space, features, and settings that are most appropriate for your content.
We make money from paid subscriptions and the sale of digital (and sometimes physical) goods, not from selling your personal information to third parties.
We collect certain information when you use Boukken. This includes information you provide to us, information we collect automatically, and information we receive from other sources.
Account information. When you create a Boukken account, you can come up with a email and password.
Content you create. This includes any content that you upload to the service. For example, you may upload and share files through the services. This also includes your profile information and the information you provide when you create lists.
Purchase information. If you buy any paid services through Boukken, you may need to submit a valid payment method and associated billing information, including your full name and billing address. Our payment processors, like Stripe, receive and process your payment information. Depending on the processor, we may also receive and store certain billing information, including the last four digits of the credit card number associated with the transaction. If we decide to process our own payments in the future, we would receive and process this information ourselves.
Information from actions you take. We collect information about your use of and activities on the services. This includes the friends you add, the lists you join, your roles in lists, content moderation decisions you make, and other related actions.
Other information you provide directly to us. You may have the option to submit additional information as you use Boukken.
We also collect information automatically from you when you use Boukken. This includes:
Information about your device. We collect information about the device you are using to access the services. This includes information like what is the type of device.(such as web, mobile, tablet and etc.).
Information about your use of the apps or websites. We collect log and event information related to how and when you use our services (such as the pages, lists and items you edit).
Other information that we collect automatically. When you take certain actions on other sites, we may receive information about you. For example, when we advertise for Boukken on third party platforms, if you click on the ad, we may receive information about which ad you saw and on which platform. Similarly, we may also receive certain information when you click on a referral a, such as which website you came from.
We may receive information from cookies (small text files placed on your computer or device) and similar technologies. First-party cookies are placed by us (and our third-party service providers) and allow you to use the services and to help us analyze and improve your experience and the services. You can control cookies as described in the "How to control your privacy" section below. The services use the following types of cookies:
Strictly Necessary Cookies: These are required for services to function. If you try to use tools to disable these cookies, parts of the services may not work properly.
Functional Cookies: These help us provide enhanced functionality on the services like remembering language preferences. Disabling these could affect some service functionality.
We use your information for the following purposes:
To provide you with the services. We use your information to provide you with the Boukken services. We collect and store the lists, items, roles and labels you create and display them as you direct. We also use the information you provide to us to create and manage your account and to facilitate purchases.
To meet our commitments to our community. We work hard to try to make Boukken a safe, positive, and inclusive place. To do so, we use your information to monitor for and take action against users and content that violate our Terms of Service , Community Guidelines , and other policies. This includes responding to user reports, detecting fraud and malware, and harmful content.
To contact you. We use your information to contact you in connection with your account, such as to verify or secure it. We may also use your information to contact you about important product or policy changes, to send you information about products you have purchased, or just to let you know about new products or features we think you'll like. You may opt-out of receiving marketing communications. Where local law requires, we will obtain your consent before sending such communications.
To provide customer service. We use your information to respond to your questions about our products and services, and to investigate bugs or other issues.
For our legitimate business interests
To protect our services. We use information to keep our services secure, to prevent misuse, and to enforce our Terms of Service and other policies against users who violate them.
To report on our company's performance. We use your information to track the fundamental metrics of our business, to perform financial reporting, to respond to regulatory obligations, and to debug billing issues.
To improve our services. We use your information to help us understand how users interact with our services, what features or products users may want, or to otherwise understand and improve our services. This includes information about how you use our services and how lists are structured. We may also use public posts to better understand, for example, what genres public lists cover and what content is most added within those lists. As discussed in the "How to control your privacy" section below, you can control whether your data is used for these purposes.
To advertise our services on other platforms. We are proud of the product we've built and spend money advertising it on other platforms in order to bring more users to Boukken. As part of that, we use certain information to assist in the delivery of our advertising, to measure the effectiveness of advertisements for our own products, and to improve such advertisements in the future.
To comply with our legal obligations
We retain and use your information in connection with potential legal claims when necessary and for compliance, regulatory, and auditing purposes. For example, we retain information where we are required by law or if we are compelled to do so by a court order or regulatory body. Also, when you exercise any of your applicable legal rights to access, amend, or delete your personal information, we may request identification and verification documents from you for the purpose of confirming your identity.
With your consent
We may also collect and use personal information with your consent. You can revoke your consent at any time (mostly through our services directly), though note that you might not be able to use any service or feature that requires collection or use of that personal information.
To protect someone's vital interests
We may collect or share personal data if we think someone's life is in danger or to help resolve an urgent medical situation.
We retain personal information for as long as it is needed for the purposes for which we collected it. If your account is inactive for more than two years, we may delete, and we may delete or anonymize any personal information associated with your account.
If you submit an ID for an age verification appeal, we will delete it within sixty days after the age appeal ticket is closed.
If you choose to delete your account in the User settings menu in the app, we will delete it immediately along with all related data associated with them unless specified otherwise and stop all active subscriptions if any.
We take a number of steps to help protect your information. All information sent within our services is encrypted both in transit and at rest. For example, we use Transport Layer Security ("TLS") to encrypt text and images in transit. We also enforce technical and administrative access controls to limit which of our employees and contractors have access to nonpublic personal information.
We believe that users should be able to tailor their Boukken experience to their preferences, including privacy. And while local laws may require different things, we believe that our users should have the same basic ability to shape their experience no matter where they are in the world. Here's how you can control how we process your information and how to request access to your information:
You can always choose what lists to participate in and what information you add to our services. You can choose what items to edit or create, who to engage with (e.g., one or more particular users or a potentially unlimited group of users), what information to include in your profile. For example, if you share content in public lists, it may be accessed by anyone. Public content may also be subject to fewer restrictions under your local laws.
We offer a number of settings that allow you to tailor your experience within Boukken. Some of these relate to specific features: for example, you can choose whether to display your current border in your status in your User Settings page (this is the gear icon in the lower left corner of the app).
You can also delete your account via the User settings page. Deleting your account permanently will delete it immediately along with all related data associated with them unless specified otherwise and stop all active subscriptions if any.
You may edit or erase specific pieces of information within the services:
You can create, edit or delete any items in a Boukken list if you have the permissions needed to do so.
You can create, edit or delete any labels in a Boukken list if you have the permissions needed to do so.
You can create, edit or delete any roles in a Boukken list if you have the permissions needed to do so.
You can invite or remove members from a Boukken list if you have the permissions needed to do so.
You can create, edit or delete a Boukken list if you have the permissions needed to do so.
We are based in Bulgaria, and we process and store information on servers located in Europe(Bulgaria, Germany and Belgium). We may also store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. These data transfers allow us to provide our services to you. By accessing or using our services or otherwise providing information to us, you understand that your information will be processed, transferred, and stored in Bulgaria and other countries, where different data protection standards may apply and/or you may not have the same rights as you do under local law.
When transferring data outside the EEA, we use standard contract clauses, and we rely on the European Commission's adequacy decisions about certain countries, as applicable, or other legally compliant mechanisms or conditions for such data transfer.